Greg Massel has been actively involved in the Internet Service Provider industry since 1996, during which time he has founded and sold his own ISP, consulted to various others and worked in both technical and management positions.
He has actively participated in various industry organisations including the Internet Service Providers’ Association, for which he was elected co-chair for six consecutive years and during which time he has built up extensive knowledge of the telecommunications regulatory environment. Greg also maintains the ISP map and is one of South Africa’s leading experts on Lawful Interception.
Shannon Duffin started her career in the Internet and telecommunications industry in 1999. In 2000 she joined one of the first call-back and premicell solution providers where her passion for telecommunications was born.
In 2003 she joined a prominent ISP and was pivotal in starting their Voice division that later became one of South Africa’s first VoIP companies. This established her as one of the first female experts within the industry. Having overseen all areas of the business at some time or another, Shannon has very broad management skills.