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It seems that load shedding isn’t going away any time soon.  So, what do you do when the power is out and you still need to make and receive calls? When electricity is load shed, many communication methods, such as the internet, computers, and telephones are left without power. Even though load shedding is taking place throughout South Africa your clients, friends and family might be on a different schedule. This means that you could be missing their calls. This [...]

Would you like to win a Cordless Handset Bundle? It's easy, simply Like and Share our page on Facebook. Access our Facebook page here: Switch Telecom Facebook Terms and Conditions apply. Competition ends on the 1st of October 2018. Competition applies to South African residents only. The winner will be announced on the 5th of October 2018 on Facebook.

Communications regulator Icasa has not thought through its proposed new call termination rate regulations and, if they’re implemented without significant changes, they will harm the industry and lead to higher prices for consumers. That’s the view of Switch Telecom CEO Greg Massel, who spoke to TechCentral in a podcast interview on Monday (listen to the discussion below). “The single biggest issue is that, either intentionally or unintentionally, they seem to steal from the poor and give to the rich,” he [...]

The demand for cloud telephony services is at an all-time high. VoIP services and Hosted PBX solutions are becoming increasingly popular with small and large enterprises. There is a much lower barrier to entry in comparison to traditional PABX and telephony solutions. VoIP rollouts are usually easier, with quicker turnaround times to deploy the solution, regardless of where the site is situated. Being in the cloud affords hosted PBX telephony solutions the flexibility that a physical telephony solution can't.  Adding [...]

According to Statistics SA, the South African economy grew by 1.3% in 2017. It seems businesses across various industries are struggling in the current economy. Running a business can be expensive.  We know many businesses are facing a hard time. There are many rabbit holes where money can disappear into, this is especially true when it comes to your PBX. A Switchboard or Private Branch Exchange (PBX) service should enhance your business but can easily suck up money if not [...]

On 16 December 2017, President Zuma announced that the government would subsidise free higher education for poor and working-class students. President Zuma said, “Having amended the definition of poor and working-class students, government will now introduce fully subsidised free higher education and training for poor and working-class South African undergraduate students, starting in 2018 with students in their first year of study at our public universities." According to the President, poor and working-class students are “students currently enrolled at Technical [...]

On 24 November 2017, ICASA (the Independent Communications Authority of South Africa) released new draft regulations on Number Portability. These proposed regulations aim to achieve effective and efficient functionality when porting numbers from one provider to the next; effective access and routing of communication regardless of the number being ported, and the licensees having to address cost allocation and cost recovery when porting numbers. Number Portability is the transfer of geographic numbers, non-geographic numbers (with prefixes 086, 080 and 087) [...]