Switch Telecom is able to port geographic and non-geographic numbers from all major networks registered with The Number Portability Company.
A geographic telephone number is a number that starts with 01, 02, 03, 04 or 05 and a non-geographic number begins with 080, 086 or 087.
The Law and Regulations regarding number portability allow for the porting of non-geographic numbers as of the 7th of March 2022.
Porting can take up to three working days for one or more individual numbers, depending on the donor operator.
Porting can take up to ten working days for blocks of 100, 1,000 or 10,000 consecutive numbers, where a business or wholesale customer is concerned.
A once-off fee of R150.00 (including VAT) will be levied per individual phone number ported.
Please note that where a range of numbers is ported (‘Managed Port’) the fee shall be calculated at R46.00 (including VAT) per number plus a single base charge of R759.00 (including VAT). Please contact us for more information.
If you are an existing client get in touch with us and we’ll send you a Porting Mandate. You’ll need to submit that together with a recent and complete phone account (all pages, not just the cover page).
If you are a new client, just click the Sign-Up button on the left side of this page.
When you call a ported number, your network operator will play three short beeps before connecting the call. Furthermore, the network operator might charge a cross-network rate to call a ported number. If the number has been ported to the same network you are calling from then you might not hear the beeps and an on-network charge may apply.
Yes, you can. In a General Notice issued by ICASA on the 15th of December 2021, the Chairperson, Dr Keabetswe Modimoeng, announced that the Number Portability Regulations in Government Gazette No. 41949 dated 01 October 2018 will come into effect on 07 March 2022.