Switch Telecom is able to port geographic numbers from all major networks registered with The Number Portability Company.

A geographic telephone number is a number that starts with 01, 02, 03, 04 or 05 and a non-geographic number begins with 080, 086 or 087.

The Law and Regulations regarding number portability do not allow for the porting of non-geographic numbers. Switch Telecom is ready and willing to support this as soon as the regulator amends the regulations to allow for it.

Porting can take up to three working days for one or more individual numbers, depending on the donor operator.

Porting can take up to ten working days for blocks of 100, 1,000 or 10,000 consecutive numbers, where a business or wholesale customer is concerned.

A once-off fee of R150.00 (including VAT) will be levied per individual phone number ported.

Please note that where a range of numbers is ported (‘Managed Port’) the fee shall be calculated at R15.00 (including VAT) per number plus a single base charge of R1,000.00 (including VAT).  Please contact us for more information.

If you are an existing client please submit the Porting Mandate together with a recent and complete phone account (all pages, not just the cover page).

If you are a new client, please complete the Switch Telecom Agreement and submit it together with all the required supporting documents listed on the Application Checklist.

Please email the relevant forms to enquiries@switchtel.co.za

When you call a ported number, your network operator will play three short beeps before connecting the call.  Furthermore, the network operator might charge a cross-network rate to call a ported number.  If the number has been ported to the same network you are calling from then you might not hear the beeps and an on-network charge may apply.

The Law and Regulations regarding number portability do not allow for the porting of non-geographic numbers.  Switch Telecom, is however ready to do so, when the regulations change.