If you select a usage-based package you pay a low monthly fee plus you’ll pay for all the calls you make. If you select an Unlimited package, you will pay a fixed monthly fee based on the number of concurrent calls you require and you will be able to make unlimited calls to South African local, national and mobile destinations, plus a number of popular international destinations.

Switch Telecom can offer you a new number with your Service or can port your existing number.

Switch Telecom offers numbers in the following ranges:

Non-geographic number ranges:

  • 087 550 xxxx – National
  • 087 551 xxxx –  National
  • 086 0xx xxxx – Inbound National
  • 086 1xx xxxx –  Inbound National
  • 080 0xx xxxx – Toll-Free

Geographic numbers ranges:

  • 010 500 xxxx – Johannesburg
  • 011 568 xxxx – Johannesburg
  • 012 004 xxxx – Pretoria
  • 013 004 xxxx – Nelspruit / Witbank / Middelburg
  • 014 004 xxxx – Rustenburg / Nylstroom
  • 015 004 xxxx – Polokwane / Potgietersrus / Louis Trichardt
  • 016 004 xxxx – Vereeniging / Meyerton
  • 017 004 0xxx – Ermelo/ Amersfoort/ Bethal/ Surrounds
  • 018 004 0xxx – Klerksdorp / Sannieshof / Surrounds
  • 021 300 xxxx – Cape Town
  • 022 004 0xxx – Malmesbury
  • 022 125 0xxx – Malmesbury / Moorreesburg / Surrounds
  • 023 004 xxxx – Worcester / Beaufort West
  • 027 004 0xxx – Namaqualand / Vredendal / Springbok
  • 028 004 0xxx – Swellendam / Caledon / Hermanus
  • 028 125 0xxx – Bredasdorp / Hermanus / Surrounds
  • 031 100 xxxx – Durban
  • 032 004 0xxx – Stanger / Tongaat / Ballito / Surrounds
  • 033 004 xxxx – Pietermaritzburg
  • 034 004 0xxx – Vryheid / Newcastle
  • 035 004 0xxx – Empangeni/ Eshowe / Surrounds
  • 036 004 0xxx – Drakensberg / Ladysmith
  • 039 004 0xxx – Hibberdene / Kokstad / Surrounds
  • 040 004 0xxx – Bhisho
  • 041 004 xxxx – Port Elizabeth
  • 042 004 xxxx – Uitenhage / Somerset East
  • 043 004 xxxx – East London
  • 044 004 xxxx – George
  • 045 004 0xxx – Queenstown
  • 046 004 0xxx – Grahamstown / Port Alfred
  • 047 004 0xxx – Mthatha
  • 048 004 0xxx – Steynsburg
  • 049 004 0xxx – Graaff-Reinet
  • 049 125 0xxx –  Graaff-Reinet / Middelburg / Surrounds
  • 051 004 xxxx – Bloemfontein
  • 053 004 xxxx – Kimberley
  • 054 004 0xxx – Gordonia / Upington
  • 056 004 0xxx – Kroonstad
  • 057 004 0xxx – Welkom / Theunissen / Surrounds
  • 058 004 0xxx – Bethlehem

Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.

We do not offer Internet Connectivity but can advise you on a connectivity solution that best suits your needs. Contact us if you want to find out more.

No, but we would recommend contacting us to discuss which equipment works best.

Switch Telecom offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.

On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls.
Payment is collected strictly via debit order three working days later.

Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.

These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.

You can take as many direct dial numbers as you require.  We do however work on a 10 number to 1 channel ratio. For example, if you have a 4 channel trunk, you can have a maximum of 40 direct dial numbers.  If you require more than 40 numbers the channels on your trunk will have to increase accordingly.