News & Updates

Home/Latest News/Our VoIP Softphone is Now Available
  • VoIP Softphone

Our VoIP Softphone is Now Available

Switch Telecom has launched its very own browser-based VoIP Softphone.
It’s compatible with most internet browsers. It was specifically designed for desktop use but can also be used on a mobile phone.
The solution is free of charge for all Switch Telecom Hosted Switchboard clients.

The VoIP Softphone Features

  • When using the Softphone a user can make and receive calls via the easy-to-use interface.
  • They can put callers on hold and they can also do attended and unattended transfers.
  • Users are also able to conference up to 3 calls. This makes communication that much easier especially as so many employees are working from home.
  • Users of the VoIP Softphone have visibility of all other extensions found on the same Hosted Switchboard that their extension is connected to. This allows them to easily see if another user is busy or if they are available to take a call.
  • Each user also has the ability to manage their own contacts. And they have a view of their call history which allows them to quickly and easily redial a particular party.
    Load shedding and your VoIP Solution.

     

    Giving Users Access to the Softphone

    Conveniently, Switch Telecom Hosted Switchboard clients can manage access to the VoIP Softphone via the Client Zone. A Technical Contact is able to generate a VoIP Softphone Invite at any time, which will email each specified user a secure link that will allow them to immediately start using their VoIP Softphone.

    Switch Telecom Hosted Switchboard clients are able to register 3 different devices to one extension. This allows each user to have multiple different devices connected to their unique extension.

    Contact us if you’d like us to assist in setting up your Softphone or simply log on to the Client Zone and do it yourself.

    Not yet a Switch Telecom Hosted Switchboard Client?  Click here to watch a video that highlights all the benefits and features the solution offers.

     

Aug 30th, 2021|Latest News|

Share This Story, Choose Your Platform!

  • Switch Telecom Facebook
  • Switch Telecom Linkedin

News and updates

Is an Onsite FreePBX really Free?

When changing to a VoIP communication solution, companies often consider an onsite PBX. The FreePBX is one of the most popular onsite PBX solutions available. For some companies, the FreePBX seems to tick all the boxes. But are there downfalls? Despite all the bells and whistles, what challenges exist for such implementations? Most companies will adopt the use of the FreePBX because of its open-source license, which is free to obtain and use. There is much appeal as the FreePBX [...]

Aug 12th, 2021|Categories: Latest News|

Your VoIP Solution and the END of 2020

Your VoIP solution is going to save you a lot of money during the festive season. Using your VoIP solution to contact friends and family. Calling internationally can be cheaper than calling them on a local mobile number. (This obviously depends on the destination you’re calling). There are also numerous ways to stay connected to your clients without being tied to an office desk. This means you can relax and unwind with the knowledge that your customers can still get [...]

Dec 7th, 2020|Categories: Latest News|

Primary Rate ISDN Discontinuing; Reach for a VoIP Solution

With the news of the discontinuation of Telkom's Primary Rate ISDN services, a lot of businesses are having to consider alternative options to ensure the continuation of their telephony services. Let's face it, communication has become an essential lifeline of any business. Bigger businesses have previously used PRI or Primary Rate ISDN services linked to an onsite switchboard. Telkom will no longer offer or support this service as of the 31st December 2020. So now is the time to change. [...]

Oct 29th, 2020|Categories: Latest News|

4 Reasons to Switch to a Cloud Based Switchboard (PBX) 

This article was written by Strategic Online Marketing Services As a digital marketing agency, we receive multiple calls daily, which is one of the reasons we look to future proof our business telecoms with a cloud based PBX. Buying and maintaining a traditional switchboard or PBX service is an expensive exercise, and these costs can increase significantly when you include the wiring, equipment, proprietary phones and installation fees. With a cloud based PBX, all you need is a reliable internet [...]

Sep 4th, 2020|Categories: Latest News|

Lockdown and beyond – Unleash the power of your Switch Solution

It’s been 27 days since the government announced the lockdown of our country. The lockdown has had a massive impact on the way we communicate as individuals and, for those that can; the way we conduct business. As we all come to terms with the COVID-19 outbreak, we’d like to take this opportunity to share the steps that we have taken to ensure that we continue to offer the levels of service that you expect from Switch Telecom: Our primary [...]

Apr 22nd, 2020|Categories: Latest News|

Need a VoIP Partner? Reseller vs. Wholesaler

Do you need a VoIP partner because you are thinking of starting to offer VoIP services to your existing client base? Or are you tired of working with an unreliable VoIP partner? Becoming a VoIP Reseller or VoIP Wholesaler is an exciting step for any business. Changing your current partner might seem less exciting. Choosing the right company in both instances can be daunting. Anecdotal evidence suggests that more and more South Africans are marrying later in life.  Being far [...]

Mar 6th, 2020|Categories: Latest News|

Grandstream now stocked by Switch Telecom

Grandstream’s advanced line of IP phones, voice conferencing solutions, and analogue telephone adapters (ATAs) will now be available to purchase from Switch Telecom. Switch Telecom's clients and resellers will now have access to the latest technologically advanced IP Telephony powered by Grandstream. Take advantage of our special launch prices on a number of the Grandstream cordless and desktop phones. You can also choose from a range of Reception and Executive desktop phones for your business. Most importantly, all IP devices [...]

Feb 19th, 2020|Categories: Latest News|
Go to Top