News & Updates

VoIP call packages and the many options available can seem a little overwhelming, but there are a few key things a client should consider before making their selection. When comparing VoIP packages, one of the important decisions a business can make is whether to choose a usage based package or an unlimited calling package. The right choice can significantly reduce communication costs, improve budgeting, and ensure that your business has the flexibility it needs to grow. Usage based VoIP call [...]

Choosing the best VoIP provider for your business is an important decision. Your phone system is often the first point of contact between your company and your customers. It  needs to be reliable, professional and flexible enough to support the way your business operates. VoIP, or Voice over Internet Protocol, allows businesses to make and receive calls using an internet connection instead of traditional phone lines or the expensive mobile networks. This makes it a practical and cost-effective option for [...]

If you’re running a business today, every customer interaction matters, especially the ones that happen by phone. Milliseconds of hesitation on a website form, an email unanswered for hours, or a caller who decides not to call your business because it costs them can cost you revenue. That’s where a Toll Free 0800 number comes in. When you buy a Toll Free 0800 number for your business, you pay for the calls that your customers make to you. The caller [...]

We would like to inform our clients of an upcoming pricing adjustment that will affect certain Switch Telecom Solutions and their associated Monthly Service Fee. Over the past 18 years, we have not increased our service fees. During this time, we absorbed rising supplier and operational costs through efficiencies and economies of scale. Even when VAT increased from 14% to 15%, we reduced our service fees to offset the change. Due to sustained increases across the industry, a pricing adjustment [...]

Your VoIP solution is going to save you a lot of money during the festive season. Using your VoIP service to contact friends and family locally and abroad. Calling internationally is often much cheaper than calling them on a local mobile number. (This does depend on the destination you’re calling). There are also numerous ways to stay connected to your clients without being tied to an office desk. This means you can relax and unwind with the knowledge that you [...]

Cape Town’s business landscape is booming, with startups, SMEs, and established firms all competing in a fast-paced, highly connected environment. Reliable communication is no longer a luxury, it’s the foundation of growth. That’s why more companies are searching for the best VoIP provider Cape Town has to offer. And upgrading to Hosted Switchboard Solutions. The Problem With Legacy Phone Systems Traditional landlines and PBX systems are expensive and inflexible. They limit a company’s ability to grow and adapt. Especially in [...]

Nail guns have replaced hammers over time in the construction industry. They are powerful, easy to operate and boost productivity for nailing tasks. However, nail guns are a leading cause of injury among residential ‘carpenters’. They are responsible for an estimated 37,000 emergency room visits each year in the United States alone. Puncture wounds to the hands and fingers are most common. More serious injuries, such as a nail to the head, leg and thigh often occur. The Industrial and [...]

Mobile VoIP apps or softphones should be a crucial component of your communication solution. Before we delve into the intricacies of VoIP mobile softphones or applications (apps), it's crucial to grasp the fundamentals of VoIP communications. VoIP allows voice and multimedia communication over the Internet, eliminating the need for traditional phone lines. This revolutionary technology converts analogue voice signals into digital data packets, enabling efficient transmission and reception. The Rise of Mobile VoIP With the proliferation of smartphones and [...]

We are often asked if Switch Telecom is an Internet Service Provider. The answer is simple; we only offer VoIP Solutions. We like to focus on what we do best! Furthermore, we don't like restricting our clients from choosing an ISP that's right for them. In an era where communication is increasingly reliant on the Internet, Voice over Internet Protocol (VoIP) has emerged as a powerful tool for businesses and individuals alike. While many internet service providers (ISPs) offer bundled [...]

Switch Telecom’s Flat Rate Calling packages (Unlimited VoIP) cost a fixed, affordable monthly fee - removing the expensive variable costs that usually come with making calls in South Africa. Unlimited VoIP isn’t only the next best thing for South Africans; it should be the norm. Flat rate (Unlimited/Uncapped) calling is already a prevalent offering in international markets. And makes sense for home and business users in South Africa, too. It brings down communication costs and makes it easier to work [...]