News & Updates

  • Mobile VoIP Softphone

Mobile VoIP Softphone – The Smart Choice

What is a Mobile VoIP Softphone?

A mobile VoIP softphone or softphone is an application that mimics the functionality of a physical desktop phone. The software can be used on your desktop, laptop, tablet, or smartphone. The softphone is a cloud-based application linked to a “real” telephone number. This means your mobile VoIP softphone is a completely accessible landline or switchboard extension; just on your cellphone.

Softphones are a great choice for businesses in need of fluid communications that function anywhere. Softphones generally offer all the features of traditional telephone devices coupled with the added benefit of ease of use.

Above all internet-based calling is scalable, flexible, and cost-effective.

Remote Capabilities

If your business has staff working from home, a softphone is a must-have. Softphones provide an essential connection with your business and clients. If an emergency arises when employees are unable to travel to the office, or the business premises have an unscheduled closure, the softphone provides remote capabilities to ensure business continuity.

Remote workers and frequent travellers can now have their business phones with them wherever they are, moreover, they can make and receive calls from anywhere as if they were at the office desk.

Business Features of the Mobile VoIP Softphone

Softphone applications provide a superior option to employees using their mobile phones for business calls.

  • Employees don’t pay for business calls.
  • In general, calls made from the mobile VoIP softphone will display the business number as the caller ID.
  • Call detail records are available through Switch Telecom’s Client Zone.
  • Companies retain ownership of the number as well as their clients.
  • Call recordings, transfers (blind and attended) and conferencing. (In conjunction with a Hosted Switchboard)
  • Contact syncing.
  • With no infrastructure or application costs, Switch Telecom’s mobile VoIP softphone application is available at no cost to our clients.
  • Resilient to loadshedding as the softphone runs on the client’s mobile phone.

Work-Life Balance

A Mobile VoIP softphone can be an important tool in ensuring the work-life balance of your employees. Rather than calling from their own mobile number (which could be saved by clients), the softphone app shows calls to clients as coming from their office number. Additionally, Do-not-disturb (DND) can be activated on the softphone after hours and calls will be redirected to voicemail without affecting the employee’s normal mobile phone calls.


Equally important, Switch Telecom’s mobile VoIP softphone is available for both iOS and Android and our browser-based softphone, designed for desktop use, is compatible with Chrome, Firefox and Edge browsers. Please note, however, that the browser-based softphone is only available for Hosted Switchboard clients.

Best-in-Class Support

Notably, Switch Telecom’s softphone applications are supported by a team of passionate professionals dedicated to providing the highest possible customer care. As one of the best South African VoIP providers, we have helped everyone, from Grannies wanting to speak to grandchildren overseas to digital nomads needing a  business number that is as mobile as they are.

Contact us if you require further information or sign up now.

November 11th, 2022|Latest News|

Share This Story, Choose Your Platform!

News and updates

Unleash the Power of Switch Telecom’s Mobile VoIP App

Mobile VoIP apps or softphones should be a crucial component of your communication solution. Before we delve into the intricacies of VoIP mobile softphones or applications (apps), it's crucial to grasp the fundamentals of VoIP communications. VoIP allows voice and multimedia communication over the Internet, eliminating the need for traditional phone lines. This revolutionary technology converts analogue voice signals into digital data packets, enabling efficient transmission and reception. The Rise of Mobile VoIP With the proliferation of smartphones and high-speed [...]

February 7th, 2024|Categories: Latest News|

The Benefits of Having a Separate VoIP Provider from Your Internet Service Provider

We are often asked if Switch Telecom is an Internet Service Provider. The answer is simple; we only offer VoIP Solutions. We like to focus on what we do best! Furthermore, we don't like restricting our clients from choosing an ISP that's right for them. In an era where communication is increasingly reliant on the Internet, Voice over Internet Protocol (VoIP) has emerged as a powerful tool for businesses and individuals alike. While many internet service providers (ISPs) offer bundled [...]

January 17th, 2024|Categories: Latest News|

Your VoIP Solution during the Festive Season 2023

Your VoIP solution is going to save you a lot of money during the festive season. Using your VoIP service to contact friends and family locally and abroad. Calling internationally is often much cheaper than calling them on a local mobile number. (This does depend on the destination you’re calling). There are also numerous ways to stay connected to your clients without being tied to an office desk. This means you can relax and unwind with the knowledge that you [...]

December 19th, 2023|Categories: Latest News|

Flat Rate Calling; Save Big on Call Costs

Switch Telecom’s Flat Rate Calling packages (Unlimited VoIP) cost a fixed, affordable monthly fee - removing the expensive variable costs that usually come with making calls in South Africa. Unlimited VoIP isn’t only the next best thing for South Africans; it should be the norm. Flat rate (Unlimited/Uncapped) calling is already a prevalent offering in international markets. And makes sense for home and business users in South Africa, too. It brings down communication costs and makes it easier to work [...]

November 17th, 2023|Categories: Latest News|

Cloud Phone Systems

Cloud phone systems or hosted switchboards have emerged as a game-changer in the rapidly evolving business communications landscape. With the digital transformation of the workplace, traditional phone systems are becoming obsolete, making way for cloud phone systems. This shift to the cloud offers numerous advantages that can revolutionise how businesses communicate, collaborate, and stay connected. In this blog, we will explore the many benefits of adopting such a system. Cloud Phone Systems are Cost Efficient and Scalable One of the [...]

October 30th, 2023|Categories: Latest News|

PHP Developers Wanted – Unlock your potential when you join Switch

Switch Telecom is hiring PHP developers – here’s why you should join the team. In today's uncertain times choosing the right company to work for can be stressful. It can also make a big difference to your career in the future. Individuals in the technology industry, and PHP Developers particularly, are looking to join companies that value their skills but also provide an environment where they can thrive and grow. At Switch Telecom, innovation is not just a catchphrase; [...]

September 28th, 2023|Categories: Latest News|

VoIP Fraud – What you need to know!

The last couple of years have significantly changed the way we live and work. They have also led to an increase in online fraud. South Africa has become a large target for international syndicates. These syndicates are taking advantage of the country’s advanced telecommunications infrastructure to carry out their criminal activities. This was highlighted by the recent attack on a prominent ISP's network.Switch Telecom has always gone to great lengths to protect our network and our client’s services. We continue [...]

April 26th, 2023|Categories: Latest News|

Browser-Based Softphone – New Features

The browser-based softphone is a web-based application that allows users to make and receive phone calls directly from their web browser. In today's fast-paced world, communication has become an essential part of our lives, both personal and professional. The rise of remote work and the need for businesses to stay connected with their employees and clients has led to the advancement of communication technologies. One such technology is the Switch Telecom browser-based softphone which uses  Web Real-Time Communication (WebRTC) technology [...]

March 16th, 2023|Categories: Latest News|

Uncapped VoIP is Here!

Uncapped VoIP isn't the next best thing; it should be the norm when it comes to the VoIP solution you choose. Switch Telecom has now launched VoIP packages that allow for unlimited calling to South African local, national and mobile calls. What's more it includes a number of popular international destinations as well. Pay a fixed monthly fee based on the number of concurrent calls you need and call to your heart's content. Uncapped VoIP or Unlimited VoIP has [...]

February 7th, 2023|Categories: Latest News|


Go to Top