News & Updates

//VoIP Service Providers South Africa
  • VoIP Service Providers South Africa

VoIP Service Providers South Africa

The emergence of digital technologies such as Voice over Internet Protocol (VoIP) has seen a decline in the utilisation of analogue technologies. This decline has also led to VoIP service providers in South Africa discovering innovative ways to scale and reduce costs. Most VoIP service providers in South Africa offer products and services which enhance productivity and efficiencies in the home and workplace.

VoIP technology runs over IP and offers businesses the benefit of high-functionality and low-cost. VoIP also enables mobility and fast deployment.  Most notably, it enables businesses to automate their tasks, and greatly enhance staff productivity. These benefits also lead to increased transparency.

The Basics VoIP Service Providers in South Africa should offer:

  • Firstly, the systems should be affordable and easy to use and set-up;
  • In the same way, call charges should also be easy to understand and affordable;
  • VoIP Providers in South Africa should be registered with the Number Portability Company and as such should be able to port your geographic numbers;
  • The provider should have a resilient network which will ensure maximum uptime for your business or home;
  • You should be able to choose from a range of solutions that can be tailored to suit your needs;
  • There should be no lengthy contract terms;
  • You should be able to choose which Internet provider and bandwidth medium you use;
  • And above all,  the provider should offer excellent call quality.

What should VoIP Service Providers offer over and above the basics:

  • They should take the time to evaluate your specific needs and explain all the options to help you decide the best fit for your home or business;
  • An online portal will assist you in managing your communication solutions;
  • Real-time statistical data will assist in further management of your communication portfolio;
  • Free remote support is essential for quick turnarounds and change requests;
  • Your VoIP provider should offer value added services such as hosted switchboard solutions, call recording, toll-free numbers and more;
  • Most importantly, they should offer tools that allow you to control your communication spend.

Choosing the right VoIP Service Provider

In a highly competitive environment, the ability to deliver quality service is essential to sustain a business. Selecting the right VoIP service providers in South Africa is vital if you do not want to compromise your business. The right VoIP service provider can provide you with fantastic call quality, cost-effective solutions, great customer service, value-added services and the ability to put control back in the hands of its clients.

Switch Telecom has over ten years’ experience as a VoIP service provider. We offer solutions to thousands of residential and business clients in South Africa and abroad. Switch Telecom has gained a reputation for our outstanding service and advanced solutions. We provide VoIP services to bring down costs but more importantly, we offer cost-effective solutions that enable smart communication.

Don’t take our word for it, visit our Facebook page and read what our clients say about us. Or contact us for more information.

Mar 13th, 2019|Latest News|

Share This Story, Choose Your Platform!

  • Switch Telecom Facebook
  • Switch Telecom Linkedin

News and updates

Primary Rate ISDN Discontinuing; Reach for a VoIP Solution

With the news of the discontinuation of Telkom's Primary Rate ISDN services, a lot of businesses are having to consider alternative options to ensure the continuation of their telephony services. Let's face it, communication has become an essential lifeline of any business. Bigger businesses have previously used PRI or Primary Rate ISDN services linked to an onsite switchboard. Telkom will no longer offer or support this service as of the 31st December 2020. So now is the time to change. [...]

Oct 29th, 2020|Categories: Latest News|

4 Reasons to Switch to a Cloud Based Switchboard (PBX) 

This article was written by Strategic Online Marketing Services As a digital marketing agency, we receive multiple calls daily, which is one of the reasons we look to future proof our business telecoms with a cloud based PBX. Buying and maintaining a traditional switchboard or PBX service is an expensive exercise, and these costs can increase significantly when you include the wiring, equipment, proprietary phones and installation fees. With a cloud based PBX, all you need is a reliable internet [...]

Sep 4th, 2020|Categories: Latest News|

Lockdown and beyond – Unleash the power of your Switch Solution

It’s been 27 days since the government announced the lockdown of our country. The lockdown has had a massive impact on the way we communicate as individuals and, for those that can; the way we conduct business. As we all come to terms with the COVID-19 outbreak, we’d like to take this opportunity to share the steps that we have taken to ensure that we continue to offer the levels of service that you expect from Switch Telecom: Our primary [...]

Apr 22nd, 2020|Categories: Latest News|

Need a VoIP Partner? Reseller vs. Wholesaler

Do you need a VoIP partner because you are thinking of starting to offer VoIP services to your existing client base? Or are you tired of working with an unreliable VoIP partner? Becoming a VoIP Reseller or VoIP Wholesaler is an exciting step for any business. Changing your current partner might seem less exciting. Choosing the right company in both instances can be daunting. Anecdotal evidence suggests that more and more South Africans are marrying later in life.  Being far [...]

Mar 6th, 2020|Categories: Latest News|

Grandstream now stocked by Switch Telecom

Grandstream’s advanced line of IP phones, voice conferencing solutions, and analogue telephone adapters (ATAs) will now be available to purchase from Switch Telecom. Switch Telecom's clients and resellers will now have access to the latest technologically advanced IP Telephony powered by Grandstream. Take advantage of our special launch prices on a number of the Grandstream cordless and desktop phones. You can also choose from a range of Reception and Executive desktop phones for your business. Most importantly, all IP devices [...]

Feb 19th, 2020|Categories: Latest News|

Your VoIP Service and the Festive Season

Your VoIP service is going to save you a lot of money during the festive season. Using your VoIP service to contact friends and family. Calling internationally can be cheaper than calling them on a local mobile number. (This obviously depends on the destination you’re calling). There are also numerous ways to stay connected to your customers without being tied to an office desk. This means you can relax and unwind with the knowledge that your customers can still get [...]

Dec 3rd, 2019|Categories: Latest News|

Fibre and LTE Connectivity and your VoIP Solution

Technologies, such as VoIP, Fibre and LTE are changing the way South African's communicate.  In terms of fixed-line connectivity, Fibre is considered the latest and greatest. It uses Fibre optic cables which means it's very fast and much more stable. And because it doesn’t use traditional copper cables it's also theft and weather-proof. LTE can also have similar benefits depending on a number of factors. Large volumes of businesses and homeowners are changing from connectivity mediums such as ADSL and [...]

Sep 25th, 2019|Categories: Latest News|

How to choose from the Best VoIP Providers in South Africa

With the ever-increasing cost of living and cost of doing business in South Africa, choosing to move to a VoIP Telephone system is a no brainer. However, picking the right VoIP provider for your needs is not always as easy as it may seem. So how do you narrow down your selection and choose the right provider? The following guidelines should enable you to select a VoIP provider who will meet your requirements: How to pick from the best VoIP [...]

Aug 21st, 2019|Categories: Latest News|