News & Updates

Home/Latest News/VoIP Service Providers South Africa
  • VoIP Service Providers South Africa

VoIP Service Providers South Africa

The emergence of digital technologies such as Voice over Internet Protocol (VoIP) has seen a decline in the utilisation of analogue technologies. This decline has also led to VoIP service providers in South Africa discovering innovative ways to scale and reduce costs. Most VoIP service providers in South Africa offer products and services which enhance productivity and efficiencies in the home and workplace.

VoIP technology runs over IP and offers businesses the benefit of high-functionality and low-cost. VoIP also enables mobility and fast deployment.  Most notably, it enables businesses to automate their tasks, and greatly enhance staff productivity. These benefits also lead to increased transparency.

The Basics VoIP Service Providers in South Africa should offer:

  • Firstly, the systems should be affordable and easy to use and set-up;
  • In the same way, call charges should also be easy to understand and affordable;
  • VoIP Providers in South Africa should be registered with the Number Portability Company and as such should be able to port your geographic numbers;
  • The provider should have a resilient network which will ensure maximum uptime for your business or home;
  • You should be able to choose from a range of solutions that can be tailored to suit your needs;
  • There should be no lengthy contract terms;
  • You should be able to choose which Internet provider and bandwidth medium you use;
  • And above all,  the provider should offer excellent call quality.

What should VoIP Service Providers offer over and above the basics:

  • They should take the time to evaluate your specific needs and explain all the options to help you decide the best fit for your home or business;
  • An online portal will assist you in managing your communication solutions;
  • Real-time statistical data will assist in further management of your communication portfolio;
  • Free remote support is essential for quick turnarounds and change requests;
  • Your VoIP provider should offer value added services such as hosted switchboard solutions, call recording, toll-free numbers and more;
  • Most importantly, they should offer tools that allow you to control your communication spend.

Choosing the right VoIP Service Provider

In a highly competitive environment, the ability to deliver quality service is essential to sustain a business. Selecting the right VoIP service providers in South Africa is vital if you do not want to compromise your business. The right VoIP service provider can provide you with fantastic call quality, cost-effective solutions, great customer service, value-added services and the ability to put control back in the hands of its clients.

In addition, Switch Telecom has over ten years’ experience as a VoIP service provider. We offer solutions to thousands of residential and business clients in South Africa and abroad. Switch Telecom has gained a reputation for our outstanding service and advanced solutions. We provide VoIP services to bring down costs but more importantly, we offer cost-effective solutions that enable smart communication.

Don’t take our word for it, visit our Facebook page and read what our clients say about us. Or contact us for more information.

Mar 13th, 2019|Latest News|

Share This Story, Choose Your Platform!

  • Switch Telecom Facebook
  • Switch Telecom Linkedin

News and updates

A few ways to work smarter with your Switchboard/PBX

According to Statistics SA, the South African economy grew by 1.3% in 2017. It seems businesses across various industries are struggling in the current economy. Running a business can be expensive.  We know many businesses are facing a hard time. There are many rabbit holes where money can disappear into, this is especially true when it comes to your PBX. A Switchboard or Private Branch Exchange (PBX) service should enhance your business but can easily suck up money if not [...]

Mar 12th, 2018|Categories: Latest News|

Will free higher education solve the skills shortage?

On 16 December 2017, President Zuma announced that the government would subsidise free higher education for poor and working-class students. President Zuma said, “Having amended the definition of poor and working-class students. The government will now introduce fully subsidised free higher education and training for poor and working-class South African undergraduate students. Starting in 2018 with students in their first year of study at our public universities." According to the President, poor and working-class students are “students currently enrolled at [...]

Jan 12th, 2018|Categories: Latest News|

Number Portability Draft Regulations: A Game Changer

On 24 November 2017, ICASA (the Independent Communications Authority of South Africa) released new draft regulations on Number Portability. These proposed regulations aim to achieve effective and efficient functionality when porting numbers from one provider to the next; effective access and routing of communication regardless of the number being ported, and the licensees having to address cost allocation and cost recovery when porting numbers. Number Portability is the transfer of geographic numbers, non-geographic numbers (with prefixes 086, 080 and 087) [...]

Dec 11th, 2017|Categories: Latest News|
Go to Top